After the warranty period of the sculpture expires, we will still provide comprehensive and efficient after-sales service for the owner, make regular return visits and deal with the problems raised by the owner in a timely manner. The Remote Sculpture Company will assign a special person to provide the sculpture repair and maintenance services beyond the warranty period, and regularly provide the user with suggestions on the sculpture repair and maintenance, and do a good job of advising the owner.
A.In order to strengthen the repair and maintenance services of sculpture outside the warranty period, the following measures are specially formulated. We guarantee the consistency and continuity of the sculpture maintenance measures outside the warranty period and the maintenance measures within the warranty period. To this end, our relevant departments must:
1. Procurement Department: It is necessary to ensure that the purchased equipment meets the corresponding sculpture construction requirements, and the materials meet the original sculpture process requirements.
2. Engineering Department: The sculpture maintenance plan formulated must be scientific and reasonable; The scheme must meet he actual needs of the owner, and the construction personnel must be conscientious, responsible and professional.3. Technology Department: We must pay close attention to the quality maintenance and implement various quality assurance measures to ensure that the quality of sculpture maintenance fully meets the requirements.
B、 The routine work of sculpture maintenance is carried out by the after-sale service department of the remote sculpture company. The specific requirements are as follows:
1. Establish a sculpture maintenance work file one-on-one, including the list of raw materials and equipment, drawing data archiving, and record the daily maintenance of each sculpture in detail. The sculpture is greatly affected by local weather. In terms of corrosion prevention and rust prevention maintenance of the sculpture, steel frame damage and deformation replacement, surface paint maintenance and so on, the problem should be checked in time, and the maintenance should be updated scientifically and safely.
2. After the warranty period of the sculpture, we will communicate with the owner by telephone once a year, patiently explain various problems in the use of the sculpture, try to eliminate all possible problems before they occur, make the use of the sculpture safe and beautiful, and increase the service life of the sculpture.
3. After the warranty period of the sculpture and in the event of disastrous weather, the owner needs to conduct self-inspection or our company's inspection on the damage of the sculpture, and timely repair and maintenance to eliminate hidden dangers to prevent the expansion of the damaged area.
C、 The maintenance service scope of the remote sculpture company is different due to the size, shape, material and technology and the environment. The main scope is as follows:
1. Maintenance of sculpture structure, check whether the sculpture steel frame needs rust removal and anti-corrosion treatment; Check whether the connection part of the sculpture is firm; Check whether the stressed steel beam at the extension part of the sculpture has metal fatigue or damage, and timely reinforce or replace it if any problem is found. In case of structural cracks, the stone sculpture shall be reinforced with steel bars in time.
2. Sculpture panel maintenance: check whether the sculpture panel is deformed or cracked at the parts affected by wind and snow or damaged by people; To check the connection between the panel and the steel frame, it is necessary to use the same material and process to fill, reshape and reinforce the joint, and directly replace the damaged panel for repair in serious cases.
3. Sculpture facial mask is maintained. Due to the influence of climate, it is necessary to clean and maintain the sculpture surface regularly. If the paint is partially peeled, cracked or damaged, it should be removed and repainted; Sculptures with natural aging of surface paint for more than 3-5 years can be painted as a whole for new maintenance; The surface of the copper sculpture shall be cleaned and re-colored regularly; The surface of stainless steel sculpture shall be cleaned and re-polished; The surface of stone sculpture is regularly polished and waxed, and then protected with protective agent to prevent acid rain and ultraviolet radiation.
Sculpture maintenance is a long-term and continuous process. With a responsible attitude towards the owner and the sculpture works, the company promises to provide lifelong maintenance services for all sculptures after the expiration of the warranty period and only charge the cost of production.
Phone:13451917808 Ms.Sun
Phone:13913853943 Mr.Ma
Tel:025-52607585
Email:yuanfangds@163.com
Add:Guli Industrial Park, Jiangning District, Nanjing City